You are now ready to use Click2Call so that when you click on a phone number or mobile number inside a contact record your Softphone will be activated and will dial the number. Enter the digits of the Extension number in the Click2Call box and click on Update Settings to save.Ĩ. Here you will see the Click2Call field as shown below:ħ. Now click on the Settings icon along the menu bar:Ħ. Note the Extension number of your line as this is the number you need to set up on the Click2Call.ĥ. Click on the Configure button next to the VoIP line:Ĥ. Here you will see a summary of your VoIP line(s). Go to Phone section along the menu bar:ģ. You must activate the Click2Call feature inside your CRM account - to do this please follow the instructions below:ġ. This will dial the number and your call will be connected when the person answers. Now click on the green phone icon to make the call - as shown below: I tried giving the option to change the SDP in the user settings page.Just click on the keypad numbers with your mouse and click on the green phone icon to dial a number. My question is why is not the Mizu Gateway changing the SDP in the offer made by Firefox so that it is acceptable to the
Which differs from the SDP offer made by Firefox If I initiate a call the SDP offer from the Xlite soft phone contains the line In the SDP offer made by Firefox the following entry is there SDP: Incompatible media format: no common codecīut the Opus codec is available but for some reason the Xlite Soft phone does not accept the codec The Xlite soft phones logs contains the following error message When I try to connect to the Xlite soft phone the soft phone rings but gets disconnected as soon as I accept the call The MManage RTC Gateway Compact Version: 8.8 is installed on the machine on which the Firefox browser is running I am using JSSip as the User Agent Client I am trying to connect to a Xlite softphone (running on a Windows 7 professional machine) from a Firefox browser (version 63.0.2 32 bit) running on a Windows 10 professional server
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